Privacy Policy

Effective Date: September 29, 2026

Kabongo Farm (“Kabongo Farm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, register for events, make purchases, contact us, or participate in activities at Kabongo Farm.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name

• Email address

• Phone number

• Mailing or billing address

• Event registration and ticket information

• Payment and transaction information

• Information you voluntarily provide through contact forms, surveys, or other communications

• Information provided when you subscribe to newsletters or other communications

• Photographs or video recordings taken during events or activities, where applicable

We do not intentionally collect sensitive personal information unless it is necessary for a specific service or activity and you voluntarily provide it.

2. How We Use Your Information

We may use the information we collect to:

• Process event registrations, ticket purchases, and payments

• Communicate with you about events, reservations, changes, or cancellations

• Respond to questions and requests

• Provide information about Kabongo Farm, Kabongo Experience, and our programs or activities

• Send newsletters or promotional communications when you have requested or permitted us to do so

• Improve our website, services, events, and visitor experience

• Maintain business, accounting, and transaction records

• Protect the safety, security, and integrity of our website and operations

• Comply with applicable laws and legal obligations

3. Payment Information

When you make a purchase or register for an event, payment information may be processed by a third-party payment processor.

Kabongo Farm generally does not store complete credit card or debit card numbers on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

4. Information Sharing

Kabongo Farm does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our website or provide services to you. These may include providers that assist with:

• Event registration and ticketing

• Payment processing

• Website hosting and maintenance

• Email communications

• Marketing or customer communications

• Website analytics and security

These providers may have access to information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Kabongo Farm, our guests, or others.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, and improve our services.

Cookies are small data files that may be stored on your device when you visit a website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.

6. Communications and Marketing

If you choose to subscribe to our email list or other communications, we may use your email address to send information about upcoming events, farm activities, programs, news, or other Kabongo Farm offerings.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

7. Photographs and Video

Kabongo Farm may photograph or record events, activities, visitors, and guests for educational, promotional, archival, social media, website, or marketing purposes.

Where appropriate, photography and recording practices will be communicated through event materials, signage, registration terms, or other notices.

If you have concerns about being photographed or recorded, please contact a Kabongo Farm staff member or contact us using the information below.

Additional consent may be required for certain uses or for photographs or recordings involving minors.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers, ticketing platforms, or other external websites.

Kabongo Farm is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service you use.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Parents and guardians are responsible for supervising minors participating in Kabongo Farm activities and for providing any information necessary for registration or participation.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information we maintain about you.

You may also opt out of promotional communications at any time.

To make a privacy-related request, please contact us using the information below.

12. Changes to This Privacy Policy

Kabongo Farm may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws.

When we make changes, we will update the Effective Date at the beginning of this policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Kabongo Farm handles personal information, please contact us:

Kabongo Farm
6772 South East Side HWY
Elkton, VA 22827

Email: kabongoleons01@gmail.com

Website: [Kabongo Experience Website]

Legal Disclaimer

This Privacy Policy is provided for general informational purposes and is intended to describe Kabongo Farm's general privacy practices. It does not constitute legal advice.

Privacy requirements may vary depending on the nature of your website, the information you collect, the services you use, and the locations of your visitors and customers. Kabongo Farm should have this policy reviewed by qualified legal counsel to ensure that it complies with applicable federal, Virginia, and other applicable privacy and data-protection laws.